Ordering and Shipping Information
Payment Methods
We accept VISA, Master Card, American Express and Discover Card.
Ordering on-line with your credit card is both convenient and safe. Your personal information is only used to fill your
order, Coffee Anyone ??? The Original Computer Coffeehouse, has been in business on-line since 1986 and has a reputation
for honesty and customer service. We have never sold or traded customer personal data and do not intend to.
Our store uses a 128 bit encryption which works with your
Web browsers. Your credit card information is encrypted as it is sent to our secure site. This insures
that your credit card data is safe.
Off-Line Orders.
Of course, we will take your order off-line. If you choose this option you can print your order from the page, or we'll send
you an order form by E_Mail, which contains all your ordering information. This allows you to order from us in three easy
ways:
- Call our 800 number (800-347-9687) and place your order by telephone.
- FAX the order form to us with your credit card information (925-829-4025)
- Mail the order form to us with a check, after you call us to obtain exact tax and shipping charges.
Confidential Information
In the Sixteen years we've been selling on-line we have never sold or distributed customer information and we don't intend
to. You can shop with confidence that you will not end up on someones junk mail list from shopping Coffee Anyone ???.
Shipping and Handling
The prices you see do not include shipping and handling charges for certain delivery types
or custom fees for foreign orders. Total sale price includes
shipping and handling which is calculated upon shipping. We offer worldwide shipping.
Oversea order are sent surface unless you request otherwise. We will
ship your order promptly but overseas delivery can take up to 4-6 weeks. In some countries, customs
can delay the delivery further. We have no control over this. Sales tax applies only to California delivery of non food
items.
U. S. orders of two pounds or less (total shipping weight including box)
are shipped U.S. Mail and should arrive in 5
business days. Larger orders are shipped UPS ground and delivery takes
5 to 10 working days. We will ship to P O boxes, APO, FPO, Alaska, Hawaii,
Canada and overseas. Larger orders cost less per pound to ship.
We also offer UPS 2nd Day Air delivery which is about double
the surface charge. In a hurry? We'll Federal Express for you;
it costs $18.50 and up based on weight.
Braille Labels
We offer braille labels on our coffee and tea items at no charge. Just e-mail us and request them, or put the words,
"Braille Labels" in the gift message area of the order form.
Substitutions
We may substitute items in gift baskets based on availability.
Grinds
We recommend buying your coffee in the whole bean for maximum
flavor but will grind to your needs. Whole beans stay fresher
3 times longer.
We offer the following grinds:
- Extra Fine - For espresso
- Vacuum -For Melitta, Braun and Krups coffee makers
- Drip - For Mr. Coffee and General Electric coffee makers
- Percolator - Percolators, Chemex pots and French Press
- Turkish - For use in an Ibrik
Returns
We have a no questions asked return policy. We want you to be happy with your purchase. If for any reason you are dissatisfied, please return the merchandise with a brief note that includes your name and credit information so we can refund you the price of the product. We would appreciate any comments.
John 3:16